Wednesday, July 25, 2012

Anger Management

"Experts believe that anger is generally best expressed (not repressed), but that it can be damaging when repressed (not known or acknowledged).  Journaling is thus an ideal outlet for aggression...."

If you work in any line of "customer service" then I'm sure you can relate.  My present job puts me in the hot seat taking service calls from people who feel inconvenienced, are pissed, irate, and downright rude.  They hold me and my co-workers personally responsible for the malfunctioning "machines" at their disposal.  It is the epitome of shooting the messenger.  

I have been reading a lot lately - something I have the luxury to do in-between being abused by the people mentioned above.   My opening quote is from a book I purchased regarding "journaling" out my anger.  It suggests I journal 5 to 10 minutes every day asking me to answer the question....."Why people are like that today"....... 

WHY?  Why indeed?  It made me think of a quote from George Carlin (one of my all time favorites)  He said:

"Just think of how stupid the average person is, and then realize that half of them are even stupider".

Why are people like that today???  Why??  If I ask myself that question every day - and fill something in will I ever really know why people are like that today?  Is it any wonder I always say I hate people ???  But I can't take credit for that.  Seems Eda St. Vincent Millay said it first....

"I Love humanity; but I hate people".......

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