Friday, November 12, 2021

So Many Questions - So Little Time

So recently I got myself into Ancestry.com, and it has turned into a mild obsession for me.  It’s amazing how much information you can find out about your family on there and how far back you can trace people.  Without much fuss I've managed to get194 people on the tree already.  And what a treat to have an old picture of a family member pop up.  I sit back and look at the size of the tree and look at how far the tree stretches and imagine how much farther it will go.   If I only had more answers.  So I have to rely on contacting family to see what they know (and what I can’t find out for myself on Facebook). 

But in this day and age of social media (and social distancing), It’s not all that simple. There’s a lot on Social Media sites, but not everything.  So I have to actually interact with someone to get my answers.  Since people very rarely pick up a phone to just catch up and chat, it’s hard to nail someone down (and you’re lucky if they text).    Families no longer get together as much as they did in the past.  Or should I say extended families.  It used to be you got together for all sorts of picnics, showers, birthdays and holidays.  Then it changed to showers, weddings, christenings or funerals.  Now it’s just updates on Facebook and Instagram or funerals. 

I’m glad I take after my Mother – she loved to send cards and remember friends and family and so do I.  I still send Birthday & Christmas Cards to family & friends with notes inside. 

Anyway I digress– looking through all the old photos to upload to Ancestry it got me reminiscing about all sorts of things.   I realize now so much time was wasted not asking more questions.  Or maybe I just wasn’t as inquisitive as I should have been?  There are SO many questions I would ask my Parents and Grandparents now.  They’re all gone.  I’d love to know who their grandparents were.  Where they came from. (Since it appears most of my family came over on boats from Europe). 

So I'll take this to social media and see if my family can help add to the tree.

So many questions…..so little time. 


Monday, November 1, 2021

CVS - RITE AID - CUSTOMER SERVICE

 

I’ve watched a thread On my Nexdoor app about CVS poor customer service and people complaining about it and felt the need to speak up. I am a tech at Rite Aid so I can sympathize with the incredible stress that they are experiencing. Since COVID has entered our lives the pharmacy has not been the same. And since the vaccines are now being given by the Pharmacy all hell has broken loose. Our pharmacists work from 8 AM to 9 PM week days and 9 to 6 on weekends. They NEVER get a lunch break – Corporate says you have to take one – but just TRY. Customers don't care if you are eating lunch and they come in!    We are lucky they get to use the rest room once a shift.  I’m sure this is the same at CVS as well as other pharmacies. 

People pour in constantly for shots – flu – Shringrix– COVID – boosters – from the time we open till the close of business. How does ONE pharmacist fill 200 prescriptions and vaccinate 50 to 60 people in ONE shift. One recent weekend our pharmacist had to give shots to some very young children who screamed and cried like they were being beaten. What should have taken only a few minutes tied the pharmacist up for ½ hour. Children that young should be given shots by their pediatrician NOT a pharmacist. So of course the 5 people waiting for their shots were less than pleased and they take it out on the pharmacist and tech. 

When I posted on Nexdoor I did not elaborate - I understand why children are being brought to the pharmacy for their shots.  Pediatricians have other issues to deal with and there are co-pays involved to visit - I do understand that.  But there are some instances with very young children that parents need to consider that the pharmacy may not be the best option.

HINT - People who don’t get to eat, drink, use rest room facilities are bound to be EDGY. Customers who walk in want instant service – if they have to wait 5 minutes they get edgy and irate but that’s ok for them – we have inconvenienced them by not having their script ready. Everyone needs to cut their pharmacy a break – try to see what they have to deal with. Sorry to have rattled on but everyone is short-handed and looking for help – where IS everyone?

It's not just Pharmacies - it's everywhere - people complaining about work but no one applying for the jobs.  I know that the Pharmacies have raised their pay, as did some other retail stores.  I say again - WHERE IS EVERYONE?